Track Your Order

Track Your Order

Keep an eye on your gear every step of the way. Enter your Tracking Number or Order Number + Email below to view real-time delivery status.

Shipping & Tracking FAQs

• Where can I find my tracking number?

Your tracking number is sent automatically via email once your package has been packed and dispatched from our warehouse (typically within 1–2 business days). Please check your Spam/Junk folder if you cannot find the notification.

• Why is my tracking status not updating?

Please allow 24 to 48 hours after dispatch for logistics carriers (DHL, FedEx, 4PX, USPS, etc.) to scan and sync the latest tracking events into the system.

• How long will international delivery take?

Standard tracked shipping usually arrives within 7 to 14 business days depending on destination customs clearance. Express courier shipments arrive within 3 to 5 business days.

• Package delayed or marked delivered but not received?

Please verify your shipping address and check around your porch, mailbox, or reception. If you still cannot locate your parcel, contact our support team immediately.

Need Help with Your Shipment?

Our gear specialists are here to assist. Email us at info@powrig.com with your Order Number for quick priority support.